Condiments were flying during the mayo and mayo-alternative food fight that ensued this week. Hellmann’s launched a holiday campaign emphasizing the product’s “real” ingredients. Meanwhile, Miracle Whip, the Kraft brand sandwich spread that prides itself on having more “zip” than mayo, was in a full-on war with Stephen Colbert over its “don’t be so mayo” commercials.
I first heard about the Hellmann’s Real Holiday Helpings campaign when Bobby Flay tweeted from its launch event Friday (yes, although I feel nerdy admitting it, I do follow Bobby Flay on Twitter). The campaign involves videos of Flay creating dishes using mayo, holiday recipes, behind-the-scenes videos exclusive to Hellman’s fans on Facebook and a chance for consumers to win a year’s supply of groceries.
The idea of “real food” is a key message of the Real Holiday Helpings campaign. Flay’s videos feature him demonstrating how to make the five recipes he created using Hellmann’s products. He uses the phrase “it’s all real food” at least once in each video and explains that Hellmann’s is made of eggs, oil and vinegar. Each video ends with the Hellmann’s logo above the tagline “It’s Time for Real.”
Miracle Whip vs. Colbert
On October 15’s “Colbert Report,” Stephen Colbert drew attention to Miracle Whip’s most recent commercials featuring the term “don’t be so mayo.” Colbert took great offense to the advertisements and proclaimed that he is pro-mayo, then showed his own spoof commercial for mayonnaise. Miracle Whip retaliated by taking out a full-page ad in various newspapers serving as an open letter to Colbert. The memo was written in a humorous tone and announced that Miracle Whip had purchased ads during every commercial break of Thursday’s “Colbert Report.”
Think about it, Mr. Colbert. In a sense, we will own you. We’re on a mission. We’re taking no prisoners. We’re raising Hell, man.
Miracle Whip proceeded to air several versions its commercials addressed to Colbert. One invited him to “come over to the other side where all is sweet and tangy.” Another explained the talk show host’s “vicious attack” on Miracle Whip to viewers:
During Thursday’s episode, Colbert addressed the situation:
Well Miracle Whip, I know when I’ve been bested. Thank you for buying ad time on my show because let’s face it. Revenue is down throughout the television industry and I could certainly use the money to buy more delicious mayonnaise.
Needless to say, fans of both products and of Colbert took stances on the issue and voiced their opinions online. Miracle Whip’s Facebook page wall is covered in comments (both negative and positive) about the Colbert feud. Chrissy Dunham wrote:
The marketing was pure genius all around! I never even paid attention to the add or took much stock into Colbert’s comments until Miracle Whip struck back! (By the way, the original adds were no where near as stupid some others I’ve seen recently.) And for those of you who think Colbert is somehow upset by such stupid …banter…Have you ever WATCHED his show? This is exactly the thing he thrives on! A tad idiotic, yet ultimately clever comebacks. It wouldn’t surprise me if they planned this stunt together – Either way, I thank you both Colbert and Miracle Whip for my fair share of entertainment this evening!
Battle for publicity
Though Hellmann’s holiday campaign launch is unattached to the Colbert/Miracle Whip feud, I believe it is somewhat related to Hellmann’s desire to compete with Miracle Whip in the mayo market. By getting a highly respected celebrity chef like Bobby Flay to endorse its products and by continuously pointing out that it uses all real ingredients (a jab at Miracle Whip?), Hellmann’s seems to be reminding consumers that it makes a superior product.
As for Miracle Whip, Thursday’s move was a creative and entertaining marketing stunt that fit its brand image well. Though it elicited many negative comments from consumers, it mostly drew attention to its product in a big way. Miracle Whip’s marketing team showed America how the spread differs from “boring” mayonnaise (implying Hellmann’s) and made it easy for fans of both products to take sides.
Perhaps Hellmann’s wasted their time hiring Bobby Flay… Stephen Colbert was willing to act as spokesman the entire time.